Event Report Runtime Error

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uucwadmin
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Location: Worcester, MA
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Event Report Runtime Error

Post by uucwadmin »

Here's a new glitch - When I try to save an Event Report as a Windows Doc (or as any other format, as I just tried them all), I get the following dialog box popping up:
Microsoft Visual C++ Runtime Library
Runtime Error!

Program:C:\Program Files (x86)\IDS LLC\IDS\Client\IdsRdCli.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.
I have no clue how to fix this one. Any help is much appreciated.
Jennifer Landry, Office Administrator
Unitarian Universalist Church of Worcester
90 Holden Street
Worcester, MA 01606

Zorak
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Re: Event Report Runtime Error

Post by Zorak »

Try to uninstall and reinstall the IDS Client and see if that resolves it. If not, try installing the .NET runtimes from here:

http://www.microsoft.com/en-us/download ... px?id=5582

uucwadmin
Posts: 12
Joined: Tue Aug 11, 2009 9:45 am
Location: Worcester, MA
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Re: Event Report Runtime Error

Post by uucwadmin »

Installing the .NET runtimes seems to have fixed the issue, thank you!
Jennifer Landry, Office Administrator
Unitarian Universalist Church of Worcester
90 Holden Street
Worcester, MA 01606

uucw
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Joined: Mon May 19, 2008 12:09 pm
Location: Worcester, MA
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Re: Event Report Runtime Error - AGAIN

Post by uucw »

Well, I'm sure due to the recent Windows 10 update (which broke any number of other things), this same problem is happening again. I did uninstall and reinstall the IDS client, and also tried to reinstall the .NET runtime packages but got a message that the runtime packages I have are more up to date than the ones at that link. Which makes me suspect that the problem lies in the runtimes - and I don't know how to revert them to an earlier version. Please advise.

Jennifer
Jennifer Landry, Office Administrator
Unitarian Universalist Church of Worcester
90 Holden Street, Worcester MA 01606

NeilZ
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Re: Event Report Runtime Error - AGAIN

Post by NeilZ »

uucw wrote:Well, I'm sure due to the recent Windows 10 update (which broke any number of other things), this same problem is happening again. I did uninstall and reinstall the IDS client, and also tried to reinstall the .NET runtime packages but got a message that the runtime packages I have are more up to date than the ones at that link. Which makes me suspect that the problem lies in the runtimes - and I don't know how to revert them to an earlier version. Please advise.

Jennifer
Hmmm .... the .NET runtimes should be backwards compatible, or else they would break many other programs in current usage. Since you're a Powerchurch Online user, you have free phone support. I'd call them directly (800) 486-1800
Neil Zampella

Using PC+ since 1999.

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