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Mouse disappears
Posted: Wed May 10, 2017 2:44 pm
by jshutt
I have an ongoing problem that sometime during a Power Church session the mouse arrow randomly disappears. It starts out fine. I've gotten really good at guessing where the mouse is pointing and can usually highlight a "save" dialog box and not lose what I'm working on. Then I can close out Power Church and restart and it's fine again for a while. The mouse works fine on every other program I'm using.
Any ideas?
Re: Mouse disappears
Posted: Wed May 10, 2017 4:25 pm
by NeilZ
jshutt wrote:I have an ongoing problem that sometime during a Power Church session the mouse arrow randomly disappears. It starts out fine. I've gotten really good at guessing where the mouse is pointing and can usually highlight a "save" dialog box and not lose what I'm working on. Then I can close out Power Church and restart and it's fine again for a while. The mouse works fine on every other program I'm using.
Any ideas?
Do you run Powerchurch fullscreen ??
Re: Mouse disappears
Posted: Fri May 12, 2017 9:11 am
by CranfordUMC
I have had this problem ever since converting to PC online. I called the support number and they are aware of the problem.
Neil, I do not run PC full screen. Do you think that would help?
Re: Mouse disappears
Posted: Fri May 12, 2017 9:59 am
by NeilZ
CranfordUMC wrote:I have had this problem ever since converting to PC online. I called the support number and they are aware of the problem.
Neil, I do not run PC full screen. Do you think that would help?
No .. since you didn't identify as using Powerchurch Online, I had thought it was an issue with regular Powerchurch. Using the IDS client causes a different issue, and really does not affect regular users.
Since you called the PCPlus Online Free Support number, they will handle the issue.
Re: Mouse disappears
Posted: Mon May 15, 2017 10:58 am
by jshutt
Thanks guys for your help. So far no problems with it this morning!