Viewing a report on line

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Viewing a report on line

Postby henrichc » Thu Mar 08, 2018 12:07 am

Maneuvering through an online report is very frustrating. The pages do not update immediately as you scroll down. :wall: . The pages flash and it takes time for the viewing to catch up with the moving of the side bar.
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Re: Viewing a report on line

Postby NeilZ » Thu Mar 08, 2018 9:24 am

henrichc wrote:Maneuvering through an online report is very frustrating. The pages do not update immediately as you scroll down. :wall: . The pages flash and it takes time for the viewing to catch up with the moving of the side bar.


I've not seen other posts on that here, so I went to check using the demo system.

The issue you're seeing may be more a result of latency on your network or computer, as I was able to view a complete set of 2017 Contribution Statements, and flip through the pages without an problem, other than the brief refresh 'flicker' or 'flash' as the IDS program refreshes its display.

Are others on your local network seeing this issue?

Neil Zampella

Using PC+ since 1999.
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Re: Viewing a report on line

Postby henrichc » Thu Mar 08, 2018 4:00 pm

I did not encounter this in previous versions of PowerChurch.
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Re: Viewing a report on line

Postby NeilZ » Thu Mar 08, 2018 6:28 pm

henrichc wrote:I did not encounter this in previous versions of PowerChurch.


As I mentioned, I'm not seeing the latency issues you're seeing. Since you are using Powerchurch Online, you have free phone support, I suggest you give them a call.

Neil Zampella

Using PC+ since 1999.
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