In attempting to save report files of any type (XLS, PDF, etc), I receive the following error message:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program:C:\Program Files (x86)\IDS LLC\IDS\Client\IdsRdCli.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.
I'm running Windows 10 and it is fully up to date. I have uninstalled and re-installed the client. I've also downloaded and installed .NET 2. I continue to get the above error message. Any suggestions?
Runtime Error in ldsRdCli.exe prevents saving files
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Re: Runtime Error in ldsRdCli.exe prevents saving files
Since you have Powerchurch Online, it includes free phone support. I would give them a call, as I suspect this will involve a bit more interaction than the forum can achieve.luDuckUMC wrote:In attempting to save report files of any type (XLS, PDF, etc), I receive the following error message:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program:C:\Program Files (x86)\IDS LLC\IDS\Client\IdsRdCli.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.
I'm running Windows 10 and it is fully up to date. I have uninstalled and re-installed the client. I've also downloaded and installed .NET 2. I continue to get the above error message. Any suggestions?
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
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Re: Runtime Error in ldsRdCli.exe prevents saving files
You should be able to fix this by right clicking the PowerChurch Online icon and choosing Run as Administrator.
Re: Runtime Error in ldsRdCli.exe prevents saving files
Thanks to Zorak. Running the client as administrator worked.
Re: Runtime Error in ldsRdCli.exe prevents saving files
I also had that problem, first with my desktop but I was able to save files to my laptop. Then some time later I couldn't do it with my laptop. I'm wondering what changed and why you have to run as administrator to accomplish such a common task.
Re: Runtime Error in ldsRdCli.exe prevents saving files
I suspect this allows the program to do a write or update that it may not normally have access to do. I suspect it may only be needed to be done once, not all the time.ohchriste wrote:I also had that problem, first with my desktop but I was able to save files to my laptop. Then some time later I couldn't do it with my laptop. I'm wondering what changed and why you have to run as administrator to accomplish such a common task.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
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- Tech Support
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Re: Runtime Error in ldsRdCli.exe prevents saving files
This program registers itself as the default handler of the IDS file that is being transferred to the local machine. When you get the runtime error, it is because the program is no longer registered. In recent years, this has been happening most commonly after Windows 10 version updates. Running as administrator gives it the permissions it needs to be able to re-register itself.