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Runtime error

Posted: Tue Mar 03, 2020 7:46 am
by fbctnc
My church currently uses online Power Church running on Windows 10. When I try to save an Unposted Contribution Report as an Excel or rtf file I get the following runtime error message.

Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files (X86)\IDS
LLC\IDS\Client\IdsRdCli.exe
This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more info.

Please help. I was able to save as an Excel file until a few weeks ago.

Re: Runtime error

Posted: Tue Mar 03, 2020 9:13 am
by Zorak
Instead of double clicking the PowerChurch Online icon to run it, right click and choose Run as Administrator. You should only need to do that once and the control will be re-registered.

Re: Runtime error

Posted: Tue Mar 03, 2020 10:17 am
by fbctnc
This worked. Thank you. Was it the Windows update that caused the error or a maintenance update to Power Church?

Re: Runtime error

Posted: Tue Mar 03, 2020 11:14 am
by Zorak
It seems to happen to some people after the big Windows 10 feature updates that are rolled out a couple of times a year.