User Support Forum

Posted: **Sat Apr 01, 2023 8:07 pm**

Power Church Online 14
When I try to save the Changes in Equity to an Excel file I get the following error:

Run time error
Program: C:\Program Files (x86)\IDs LLC\IDS\Client\IdsRdcli.exe
This application has requested the run time to terminate it in an unusual way.
Please contact the application support team.

I also get the same error trying to print the 941 1st quarter report.
I tried logging in as system administrator to run these reports and got the same message.
Thanks for your help.

Posted: **Sat Apr 01, 2023 10:52 pm**

fbctnc wrote: ↑
Sat Apr 01, 2023 8:07 pm
Power Church Online 14
When I try to save the Changes in Equity to an Excel file I get the following error:

Run time error
Program: C:\Program Files (x86)\IDs LLC\IDS\Client\IdsRdcli.exe
This application has requested the run time to terminate it in an unusual way.
Please contact the application support team.

I also get the same error trying to print the 941 1st quarter report.
I tried logging in as system administrator to run these reports and got the same message.
Thanks for your help.

The fix is not to log in as computer admin, but to right click on the PCPlus ONLINE icon, and select Run as Administrator. There was a recent Windows 10 update and this is probably the cause.

More information can be found here: viewtopic.php?f=23&t=13937

Posted: **Mon Apr 03, 2023 11:26 am**

Thank you. It worked.

User Support Forum

Changes in Equity save to Excel & trying to print 941 1st quarter

Changes in Equity save to Excel & trying to print 941 1st quarter

Re: Changes in Equity save to Excel & trying to print 941 1st quarter

Re: Changes in Equity save to Excel & trying to print 941 1st quarter