New printing problem

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wvuuc
Posts: 41
Joined: Thu Jun 19, 2008 10:29 pm
Location: Glendale, Arizona

New printing problem

Post by wvuuc »

I have printed all-funds balance sheets before, with no problem. Today when I try I get:

'The default paper of the current printer "HP PSC 750-pcu52540W@WAYNEDESK" is smaller than the Letter standard. Please select an appropriate Print and Paper combination for proper formatting.'

When I look at printer settings through PC 11 or on my desktop, the only paper selection is 8.5"x11".

I can't even view the report. PC refuses to create it.
Wayne Daniel, Board
West Valley UU Church
Glendale, Arizona

Zorak
Tech Support
Tech Support
Posts: 3014
Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
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Re: New printing problem

Post by Zorak »

Yes, unfortunately this was a new problem introduced in the last Maintenance Release and a new one is being published now to resolve the issue.

The Maintenance Release should be installed on the PC Online servers tomorrow before anyone wakes up.

We apologize for the inconvenience.

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