User Support Forum

An error has occurred while redirecting a file to your local computer.
Please contact the provider of this software for assistance.

PowerChurch Plus 11.1 IDS 3.2.1.4466 Win XP Home SP3

Downloading a report to Word. Dialog box says transferring file to local workstation, then the error message above appears. Clicked on OK. Got the file-save dialog. Accepted the default file name and extension. Received this message:

Error:1
Method: sendtouser
Line: 88
Message: Procedure canceled.

Clicked OK. No additional dialog.

I'm not able to recreate this issue. Try reinstalling the client software. There was an update recently to the installer to specifically fix a problem some folks were having with the document redirection files. This may fix what you're seeing since that's what your error is referring to.

Just go to http://www.mypowerchurch.com/ and follow the instructions to download the appropriate client file.