Download to Adobe Crashes PowerChurch

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wvuuc
Posts: 41
Joined: Thu Jun 19, 2008 10:29 pm
Location: Glendale, Arizona

Download to Adobe Crashes PowerChurch

Post by wvuuc »

Running PowerChurch Online on a Win7 desktop.
PowerChurch 'save as' works for Word & Excel.
When I try to 'save as' to a .pdf file, PowerChurch immediately crashes.
Wayne Daniel, Board
West Valley UU Church
Glendale, Arizona

Tracy
Program Development
Program Development
Posts: 463
Joined: Fri Sep 05, 2003 3:08 pm
Location: PowerChurch Software
Contact:

Re: Download to Adobe Crashes PowerChurch

Post by Tracy »

Do you see an error message, or is the window closing when save as PDF?

I suspect the window is closing. This could be the result of an antivirus/malware detection program is detecting a file is attempting to open an unsigned older version PDF file. Does PowerChurch also close if you try to Print a report? The Family Membership - Defined Custom Codes is usually a short 1 page report.
Tracy

wvuuc
Posts: 41
Joined: Thu Jun 19, 2008 10:29 pm
Location: Glendale, Arizona

Re: Download to Adobe Crashes PowerChurch

Post by wvuuc »

Let's put this one down to gremlins, or the loose nut on the keyboard.
When I tried to recreate the problem tonight, everything worked fine.
Thank you for your response, Tracy.
Wayne Daniel, Board
West Valley UU Church
Glendale, Arizona

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