User Support Forum

In printing labels from Personal Profiles, my printer shows up as the destination, but they never get here.
I think I've had this problem in the past, but don't remember the solution and can't find it with a search.

wvuuc wrote:In printing labels from Personal Profiles, my printer shows up as the destination, but they never get here.
I think I've had this problem in the past, but don't remember the solution and can't find it with a search.

I believe that the reports are created as PDFs, and that you have to then print them as such. See this Knowledgebase Article for more info:

https://www.powerchurch.com/support/kb. ... =77&type=1