Kiosk MR issue

The PowerChurch Check In system is an add-on product that works along side PowerChurch Plus to provide you an affordable and easy to use Check In system.

Kiosk MR issue

Postby ColinL » Thu May 21, 2015 10:36 pm

Hi all
i have just applied the May18 MR (for Checkin) onto our server (into the existing PCServer11 folder) & restarted the Server service.
When i start an existing client, it performs the 'updating local components' routine, then connects to server & after checking for activities, returns the error "Kiosk version does not match the server"
I have also attempted a reinstall of the kiosk (using pc11kiosk.exe) and produced the same result
is there a fix &/or method to rollback the update (before Sunday am??)

thank in advance

Kind Regards
Colin Landsmeer
TheChurch@1330
Scoresby VIC, Australia
ColinL
 
Posts: 8
Joined: Sun Mar 17, 2013 8:20 pm

Re: Kiosk MR issue

Postby NeilZ » Fri May 22, 2015 7:57 am

ColinL wrote:Hi all
i have just applied the May18 MR (for Checkin) onto our server (into the existing PCServer11 folder) & restarted the Server service.
When i start an existing client, it performs the 'updating local components' routine, then connects to server & after checking for activities, returns the error "Kiosk version does not match the server"
I have also attempted a reinstall of the kiosk (using pc11kiosk.exe) and produced the same result
is there a fix &/or method to rollback the update (before Sunday am??)

thank in advance


I would call the Powerchurch support line directly on this, however, try this first:

Head to the MR Download area of the Powerchurch.com site (you have to be logged on for this). Download the Kiosk MR that is also listed on the site, and try applying that.

I know that the system should automatically update the kiosk starting with the MR back a few years, but I did download both and I'm not seeing the server issue. Run the kiosk MR on the server first. I know, sounds weird, but try that.

Neil Zampella

Using PC+ since 1999.
NeilZ
 
Posts: 8905
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA

Re: Kiosk MR issue

Postby ColinL » Sun May 24, 2015 12:26 am

Hi Neil

this has been resolved - i hadn't donwloaded/applied the 'server' update to kiosk server instance, done now - i'd previously only performed the kiosk 'client' update (on the server & client)

thanks
Colin

Kind Regards
Colin Landsmeer
TheChurch@1330
Scoresby VIC, Australia
ColinL
 
Posts: 8
Joined: Sun Mar 17, 2013 8:20 pm

Re: Kiosk MR issue

Postby NeilZ » Sun May 24, 2015 8:11 am

ColinL wrote:Hi Neil

this has been resolved - i hadn't donwloaded/applied the 'server' update to kiosk server instance, done now - i'd previously only performed the kiosk 'client' update (on the server & client)

thanks
Colin


Yep .. that will do it . .

Neil Zampella

Using PC+ since 1999.
NeilZ
 
Posts: 8905
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA