unable to connect to check in server after reinstall
Posted: Wed Jun 08, 2016 9:50 pm
Hi, we had to switch out the hard drive on our main computer that holds our main Powerchurch PCPlus115 database. I reinstalled Powerchurch and then copied the Powerchurch folder from the old hard drive to the new Powerchurch folder on the new drive rather than import backup files. Powerchurch opens fine and my data is there. Checkin, however, is not working. I reinstalled Checkin on the main computer from the disk, installed the MR, and made sure that port is open on windows firewall. (just like old hard drive was set up) Even added a rule for Powerchurch server for outbound and inbound for port 8727. (just like old hard drive)
We normally use check in from a laptop in the children's nursery through the network. It was working fine last Sunday before switching out the hard drives. From the laptop, I uninstalled the kiosk and server. Reinstalled and installed both MR. I can see the Powerchurch folder from the laptop through the network. I have the server pointing to the main PCPlus115 folder thru the drive and the server pointing to the server on the local laptop. When I click apply, I receive the message PCPlus11 executable not found (which I don't understand because my data is in PCPlus115). I close it and reopen and it does not allow me to start or stop server. Stays grayed out. When I launch the kiosk I receive unable to connect to the Check In server.
Main computer is Windows 7. The laptop is Windows 10 home.
Thanks for your help.
Trish
We normally use check in from a laptop in the children's nursery through the network. It was working fine last Sunday before switching out the hard drives. From the laptop, I uninstalled the kiosk and server. Reinstalled and installed both MR. I can see the Powerchurch folder from the laptop through the network. I have the server pointing to the main PCPlus115 folder thru the drive and the server pointing to the server on the local laptop. When I click apply, I receive the message PCPlus11 executable not found (which I don't understand because my data is in PCPlus115). I close it and reopen and it does not allow me to start or stop server. Stays grayed out. When I launch the kiosk I receive unable to connect to the Check In server.
Main computer is Windows 7. The laptop is Windows 10 home.
Thanks for your help.
Trish