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Dymo Label Writer 450 Duo

Posted: Thu Feb 15, 2018 7:57 pm
by kmon00
When we first installed our Dymo 450 Duo, the parent and child tags came out simultaneously, one from each printer side. Then, they just stopped doing this and only print out of one side, one after the other. What setting(s) do we need to change to get back to printing both tags at the same time? Are there settings in both PowerChurch Plus and in the label setup to change?

Re: Dymo Label Writer 450 Duo

Posted: Thu Feb 15, 2018 8:11 pm
by kmon00
I mean a Dymo 450 Twin Turbo.

Re: Dymo Label Writer 450 Duo

Posted: Thu Feb 15, 2018 9:21 pm
by NeilZ
kmon00 wrote:When we first installed our Dymo 450 Duo, the parent and child tags came out simultaneously, one from each printer side. Then, they just stopped doing this and only print out of one side, one after the other. What setting(s) do we need to change to get back to printing both tags at the same time? Are there settings in both PowerChurch Plus and in the label setup to change?
Any setting would be in the Check-in program, as its the one that actually accesses the printer. You didn't mention what OS the client is running, if you're using Windows 10, perhaps this started after an update?

Re: Dymo Label Writer 450 Duo

Posted: Fri Feb 16, 2018 12:39 pm
by kmon00
We thoroughly checked and tested all options in the both the Check-In program and the printer. And we tried our best to check out options in PC Plus. We run Windows 10. Our IT person is stumped.