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Check-in is printing extra parent tags

Posted: Wed Sep 25, 2019 6:26 pm
by ynpmoose
This started last week. If a family has multiple children, it is printing one parent tag per child. Previously it printed one parent tag per family. We don't think we changed anything, nor can I find any related setting to change it back

We are using Powerchurch Online and the checkin module.

Re: Check-in is printing extra parent tags

Posted: Thu Sep 26, 2019 9:54 am
by NeilZ
ynpmoose wrote:This started last week. If a family has multiple children, it is printing one parent tag per child. Previously it printed one parent tag per family. We don't think we changed anything, nor can I find any related setting to change it back

We are using Powerchurch Online and the checkin module.
There is a setting you should check:

Head to Membership -> Check-In -> Setup -> Setup Options if the box next to Print a separate label for each child is checked, uncheck it.

Re: Check-in is printing extra parent tags

Posted: Thu Sep 26, 2019 10:08 am
by ynpmoose
Yup, that was enabled. Somebody clearly changed it. THANKS!