Page 1 of 1
Connection to Server Question
Posted: Sun Sep 04, 2022 7:29 pm
by columbusalumnaechapter
I resinstalled Powerchurch on new computers but when I open up the Check-In Kiosk, I receive an error that states "Unable to connect to the Check In server. Please make sure that the server address is correct and that it is currently running"
Can you give me some possible solutions for this please?
Re: Connection to Server Question
Posted: Mon Sep 05, 2022 9:04 am
by NeilZ
columbusalumnaechapter wrote: ↑Sun Sep 04, 2022 7:29 pm
I resinstalled Powerchurch on new computers but when I open up the Check-In Kiosk, I receive an error that states "Unable to connect to the Check In server. Please make sure that the server address is correct and that it is currently running"
Can you give me some possible solutions for this please?
OK ... by reinstall, how did you do that? What version of Windows are these new computers running? Did you verify that the main Powerchurch computer, that is, the one with the database installed, has Powerchurch Check-In Server installed ?
Re: Connection to Server Question
Posted: Tue Sep 06, 2022 9:46 am
by Zasalamel
Are they on the same network as the server? Is that network set to the same privacy level? Is Network Discovery enabled on the new machines? Is an instance of Check-In Server running on the server machine?
Re: Connection to Server Question
Posted: Wed Sep 07, 2022 9:03 am
by Zasalamel
Also, it would be worth checking to see if the server is on the latest MR
viewtopic.php?f=17&t=17645