User Support Forum

Recently, we had an incident where one of our elderly volunteers was using Check In and while viewing the names available to check in noticed the name of her deceased son. This was very traumatic.

If possible, can we have some sort of enhancement to filter out profiles that are designated as DECEASED when viewing the names in the Check In client?

Thank you.

Michael Sanchez
Mt Zion Temple - Clarkston, MI
Check-In and PC+ 11

Found that I had not configured the CheckIn set up to exclude specific Personal Status codes....all is well.

Thanks.

Michael Sanchez
Mt Zion Temple - Clarkston, MI

There is an option in the Check In settings in PowerChurch Plus to include or exclude certain Personal Status codes in the list of people who show up in the kiosk.

Go to File > Preferences > Check In Setup. Uncheck any Personal Status codes that should be excluded from the Kiosk lookups.