No first name shows up for check in!
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No first name shows up for check in!
We have rolled out the check in system for our kids areas. We have found that there a children that are not entered into existing families. Through the check in kiosk, we go in to update existing families and add the children. Then when we go to to enroll them into the activity to check them into kids church, the screen only lists their last name. We are able to fix it by going into power church and deleting the children and reentering them and THEN they show up and print correctly in Check In. This has to be done in the church office and is terribly inconvenient. Has anyone had the same issue? Any remedy?
Re: No first name shows up for check in!
A question first:shandrow123 wrote:We have rolled out the check in system for our kids areas. We have found that there a children that are not entered into existing families. Through the check in kiosk, we go in to update existing families and add the children. Then when we go to to enroll them into the activity to check them into kids church, the screen only lists their last name. We are able to fix it by going into power church and deleting the children and reentering them and THEN they show up and print correctly in Check In. This has to be done in the church office and is terribly inconvenient. Has anyone had the same issue? Any remedy?
Are you on the latest Maintenance Release of Powerchurch and PC Check-in ?
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
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- Posts: 3
- Joined: Sun Oct 14, 2012 11:46 am
Re: No first name shows up for check in!
Not sure how to check that. Is it something that is downloaded at each kiosk or something done with Powerchurch?
Re: No first name shows up for check in!
Kiosks are now updated directly from the server.shandrow123 wrote:Not sure how to check that. Is it something that is downloaded at each kiosk or something done with Powerchurch?
To check in Powerchurch, open the program, then press the ALT + F1 keys, the About Powerchurch pop up appears with your registration information, on the second tab you should then see the date of the program. For 11.5, the date should be 09/26/2012.
Unfortunately, I don't have access to the system with the Check-In installed right now, so I can't verify how to check, but (this is from memory .. which may be faulty) the Checkin folder under the Powerchurch directory should have an .EXE (I believe its kiosk.exe) with program date of 07/24/2012.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
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- Posts: 3
- Joined: Sun Oct 14, 2012 11:46 am
Re: No first name shows up for check in!
I spoke with a tech at Power Church today. They are aware of the problem and are working on a fix. Should be corrected soon. Super glad to hear that!
Thanks for helping me.
Thanks for helping me.