I was reconciling my main checking account yesterday for the month of August, and to my dismay I found that a string of checks (which most all have cleared the bank) are out of sequence. I really have no clue what happened because I am normally very conscientious when entering the beginning check number for printed checks. But when I pulled the 'view' of them on-line I see that check #7795 is recorded in PowerChurch as #7808, etc. There are more than 5 checks that are like this. This was a glaring error when reconciling my checks. I walked away from it last night and will correct the records today.
My question is this, after everything has been posted for last month, is there anyway in PowerChurch to correct the check# issue without VOIDING the check and re-entering it manually? I plan to do that if I don't hear otherwise. I think that I already know the answer to my question, but I don't want to go to more work than is necessary if there is a work-around. Any expert advice would be appreciated
Unfortunately, once the checks have been posted in Accounts Payable and Fund Accounting, your only option would be to void them and re-enter manual checks with the proper numbers.
You can always verify the printed checks for these types of problems, as PowerChurch Plus prints the check number on the check stub, near the pre-printed number. If you find a problem at the time of printing, you can simply go into Accounting > Accounts Payable > Maintain Computer Generated Checks and change the assigned check numbers on the screen.
Thank you. I was certain that would be the answer. Now the task of locating all of the check in the batch and correcting the. Of course, it wouldn't be on a day when I printed only 3 checks.....
You didn't state if you have found how the error occured. I had the same problem and traced it down to this, so thought it might be worth mentioning.
The person that was printing the checks was simply getting a stack, say 20 checks, and placing them in the printer face down as required. She didn't realize that PC was taking the top check, which would be the starting number you entered plus number of checks to print to use as the check number. If the number she actually printed was less than 20, the numbers will not match. If you have a printer that loads with checks face up, then don't think you will have this problem.
