Check Stub Account Listing Error

Fund Accounting, Accounts Payable, Accounts Receivable, Payroll

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wms7328
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Check Stub Account Listing Error

Post by wms7328 »

I have a very curious error that I have never seen before. I changed the name of an expense account in the maintain chart of accounts. Now, when I pay a vendor with this expense account, it prints out the old name on the check stub (have the print accounting information selected for check stub). Everywhere else it shows the new name. It posts to correct name, and shows the correct name on unposted transactions list once it is posted to fund accounting. The default accounts listed for the vendor shows the correct name. :wall:

I've tried changing the name again and it still shows the old name just on the check stub. Any suggestions?

Zorak
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Re: Check Stub Account Listing Error

Post by Zorak »

On the Maintain Vendor Records screen, under the Account Information tab, to the right of the "Account Description" fields are the "Default Line Description" fields. Change them to the new account name.

wms7328
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Joined: Tue Apr 26, 2005 8:45 am
Location: Unity Presbyterian Church
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Re: Check Stub Account Listing Error

Post by wms7328 »

Thanks for the fix. The default account description for this vendor was blank. However, I did put the new description as the default line description and it appears that fixed the problem. Is the check stub the only place the default description is used? That is the only place that was showing the old name for the account.

wms7328
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Re: Check Stub Account Listing Error Remains

Post by wms7328 »

It appears I was a little premature in saying this solved the problem. I did change the default line description for this vendor to the new description but once again when I actually printed a check for the vendor using this account, it still shows the old description on the check stub. It posts correctly and shows up in the unposted transactions correctly. I can't find anyplace else that shows this old description for this account. I haven't seen this happen with any other accounts where I have changed the name.

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