I just recently upgraded to version 11. I definitely like the updated and improved payroll module. However, just a few observations I have found. When I go to "Process Payroll" and click to "suppress specific items this time only".....even when I uncheck certain pay items from processing...the system doesn't suppress them. I still have to go into the employee's individual record and go into his/her "pay items" tab and uncheck the items I don't want processed. Then go back and process payroll. It seems that I shouldn't have to do this. When I use "Process Payroll" and I uncheck the pay items I don't want processed it still picks up all the pay items, regardless.
Has anyone else had this problem?
Ver. 11 PROCESSING PAYROLL
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Re: Ver. 11 PROCESSING PAYROLL
I am having the same issue. I was trying to issue some Length of Service bonuses and finally figured out I could uncheck each item individually. Not what I have come to expect from PC+
On the bright side, it did force a manual check when the unsuppressed 'supressed' deductions amounted to a withdrawal from the employee's direct deposit account. I guess I have to ask them for a refund face-to-face
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On the bright side, it did force a manual check when the unsuppressed 'supressed' deductions amounted to a withdrawal from the employee's direct deposit account. I guess I have to ask them for a refund face-to-face

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Re: Ver. 11 PROCESSING PAYROLL
The data I was using a couple of weeks ago did not present this problem. Today it is.
We'll get this working as designed for you.
Thanks for bringing it to our attention.
We'll get this working as designed for you.
Thanks for bringing it to our attention.
Tracy