Need help with Transmission Data

Fund Accounting, Accounts Payable, Accounts Receivable, Payroll

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NHCSecretary
Posts: 7
Joined: Thu Feb 09, 2017 3:10 pm

Need help with Transmission Data

Post by NHCSecretary »

I'm trying to file my 1099's electronically using PowerChurch, but every time the webpage pops up after transmitting I get this error message.
TRANSMIT FAILED

The following errors were found in the transmitted data. Please fix these and try the transmission again.

Address_State - This is a required field - Payer (TIN: **********, Name: First Example Church)
Address_ZipCode - This is a required field - Payer (TIN: ***********, Name: First Example Church)
Payer.Address_State - This is a required field - Payee (TIN: ************, Name: Robert J Smith)
Payer.Address_ZipCode - This is a required field - Payee (TIN: **********, Name: Robert J Smith)
(Information above is exact, except for name changes)

I've tried going into accounts payable > setup > maintain vendor records

to see if "Robert J Smith" doesn't have a State or ZipCode entered into his vendor record but it shows just fine. I've entered it re-entered it, saved, okayed all multiple times. I don't know how to fix this at this point.

all the information is properly filled out on the "Payer's information field" when you first press print 1099 as well.

NHCSecretary
Posts: 7
Joined: Thu Feb 09, 2017 3:10 pm

Re: Need help with Transmission Data

Post by NHCSecretary »

I figured it out....

Admins you might want to submit this glitch to PowerChurch software engineers.

The Payer's Information Field is auto-filled when you press "Print 1099's" the problem is, if you have an email address, PC adds the email address to the third line of the mailing address field.

All I had to do was delete the email address from the 3rd line of the mailing address and the above transmit data errors did not appear when I selected to file electronically.

Zorak
Tech Support
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Location: PowerChurch Software
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Re: Need help with Transmission Data

Post by Zorak »

We aren't able to recreate this issue here.

If you have removed the e-mail from the address in the saved payer info, it won't fill that in automatically for you next year.

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