Check have posted, but show up as not being posted

[Turning Point]

I have 5 checks that were written under accounts payable on Tuesday. They have been posted and posted to fund accounting.
The problem is that they are still showing up under unposted accounts payable. I have tried re-indexing but I don't know what else to do.

Any ideas?

[NeilZ]

I have 5 checks that were written under accounts payable on Tuesday. They have been posted and posted to fund accounting.
The problem is that they are still showing up under unposted accounts payable. I have tried re-indexing but I don't know what else to do.

Any ideas?

They are posted in Funds Accounting, but also non-posted in AP ?? Check the history for each vendor to see if that check shows up there. Let us know what you find.

[Turning Point]

When I look at each vendor under Accounts Payable, the checks show up as not posted. When I run the Check Register by Fund report in Fund Accounting, the checks show up.

I tried uploading some images but I can't figure out how to do that.

The only thing I can think of is to restore PC from before I wrote the checks?

[Zorak]

It sounds like either the transactions were duplicated or there is a problem/corruption in the data.

Either way, I would suggest giving us a call at (800) 486-1800 and having a technician take a look at it with you. We are available from 9AM to 6PM Eastern, Monday through Friday.