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Can anyone help me with all the steps that need to be taken to complete the process when we receive an NSF check from a contribution? We have version 11.5

Thank You!

Ada676 wrote:Can anyone help me with all the steps that need to be taken to complete the process when we receive an NSF check from a contribution? We have version 11.5

Thank You!

Did you have to pay a bank fee ?? You'll have to enter a separate transaction in Funds Accounting to cover that fee, but in any case you need to REVERSE the contribution.

Go into Contributions -> View Posted Contributions. Look up the envelope/contributor's record, find the contribution that was originally posted for that check, highlight it, and click the REVERSE button.

This creates the transactions in Contributions to change the record there. You would then POST the Contribution to Funds Accounting, the correct reversing transactions will be created and put in the Unposted Transactions queue. All you then need to do is Post in Funds Accounting, and that will correct your accounts there.

As I mentioned, you'll have to add the transaction for the bank fee separately.