User Support Forum

Please help!! I am in the middle of trying to straighten out some payroll problems. After much review, I made a list of all of the payroll transactions that needed to be voided and which ones needed to be re-created. Then i did the following steps:
1. Took a backup.
2. Voided 10 checks
3. Took another backup.
4. Processed 6 check corrections.
5. Took another backup.
6. Posted payroll (to fund accounting)

I noticed after the posting that only the 6 corrections ended up in Fund Accounting. So I go back to payroll and run the "Unposted Transactions" report. I noticed that only 4 of the voided checks show up on the report. So then i go to Payroll / Modify Unposted Payroll and click the "LOCATE" button to get the whole list. Sure enough....there are all 10 of the voided transactions.

What am I missing here? Why wouldn't the voided transactions post to Fund Accounting? If they don't go to FA, then i will have double entries for the selected transactions. And why does the drop down list differ from what is on the Payroll report?

Any help would be greatly appreciated!!

Debbie

If you go into Payroll and then Post Payroll do you see the 10 transactions there? If so, is there a checkmark in the far left box on each transaction? If so, click ok and the 10 transactions should post to Payroll and then be in your Unposted transactions file in Fund Accounting. If not, click the "Select All" button to put checkmarks on the 10 transactions. Then post them.

Matt, I just went back like you said and selected "Post Payroll". Perhaps the transactions that I'm looking for are there. I was looking for ones that had a processed date of 11/6/13. That was how my 6 corrections were marked. Do the voided checks keep the original date of the check? I do see transactions with the original dates of the ones I voided. Boy, it sure would be nice if that screen showed the check number.

I'll take another backup and then do a post on those transactions and verify them.
thanks for the suggestion.
Debbie