User Support Forum

I am using PC+ 11.5 and have Windows XP on my computer.

The director of our organization processed payroll Monday while I was out of the office. The two checks printed on the same check (front & back). When asked if she needed to reprint checks, she said yes and entered the new check number to start with. Today I went to void the two checks that were printed wrong, and they weren't there. Can I just ignore the fact that the checks aren't there and not worry about voiding them, or do I need to enter them under Fund Accounting and then void them? Any help would be very much appreciated!!!

Were they posted in Payroll? I am not sure where you tried to void the checks, in Payroll or in Fund Accounting.

I can say with certainty that they were not posted in Fund Accounting.

You can void them in Payroll after they are posted there.

Because your director said "yes" when prompted to reprint the checks the system proceeded as if the first checks were never printed. That is why you cannot find any postings for the original checks. However, you should enter these two checks as Void checks (with no amounts) using the Vendor "VOID" in Accounts Payable for audit trail purposes.

Thank you very much for your prompt response. You have been very helpful!