User Support Forum

We are running powerchurch 11.5. We recently hired a new custodian. I entered his information in the payroll screen. When I tried to process payroll, his name appears and I can select him to receive a paycheck. When I hit 'next' and it goes to the next screen, his name is not there, so I can't enter the number of hours he worked. Then when I get to the final page with the summary his name shows up but with no payroll information.

I don't know what to do to fix this...

Thanks!

Deanne

It sounds like the income pay item for this employee is set up as Salary rather than Hourly. To check, go into Maintain List of Employees, then select the employee record. Once on the record go to the Pay Items tab. Click on the income Pay Item, then click the Edit button. On the next screen make sure that the Rate Type is set to Hourly.