User Support Forum

Hi! I'm relatively new to Powerchurch (since Jan 2014) and have noticed a quirk with it that I've never experienced with an accounting software before. In the AP module, when I pay a check (and then post it over to Accounting), if I ever need to go back and void that check, it voids it, but the underlying invoice doesn't recognize that it then needs to be repaid.

In EVERY single software I have ever used, when you void a check, the paid invoice is reset to "open" and then can easily be repaid. But in PC, it seems like, after voiding a check, you have to enter a completely new invoice in order to pay it.

Am I missing something???

Thank you!

amykbennett wrote:Hi! I'm relatively new to Powerchurch (since Jan 2014) and have noticed a quirk with it that I've never experienced with an accounting software before. In the AP module, when I pay a check (and then post it over to Accounting), if I ever need to go back and void that check, it voids it, but the underlying invoice doesn't recognize that it then needs to be repaid.

In EVERY single software I have ever used, when you void a check, the paid invoice is reset to "open" and then can easily be repaid. But in PC, it seems like, after voiding a check, you have to enter a completely new invoice in order to pay it.

Am I missing something???

Thank you!

No you have it right. There could be a number of reasons why you voided a check, one of which may be that the invoice was entered incorrectly, or for some other reason that recreating or simply 'un-paying' the invoice would not be appropriate.