User Support Forum

Finance group has discovered a difference of <$5 and decided not to recover. Book records and power church are off by the same amount. How do I balance/close for month?

CR 01-1110-000 checking
DB 01-5910-000 misc expense

or

DB 01-1110-000 checking
CR 01-4910-000 misc income

Thanks.....
OK... I made a few mistakes and reversed/and posted transaction 3 times..... initial difference was (3.18)
Now I am having trouble reconciling ... Please help.
Reconciling screen shows 3 outstanding deposits totaling 9.54???

RC_USER wrote:Thanks.....
OK... I made a few mistakes and reversed/and posted transaction 3 times..... initial difference was (3.18)
Now I am having trouble reconciling ... Please help.
Reconciling screen shows 3 outstanding deposits totaling 9.54???

Have you checked off all the deposits ... what does that do?

This is why my advice is always do a backup first using the PCPlus built-in utility so you can recover, and avoid these sorts of things.

I have checked off all deposits except for the three errors for 3.18 each.
If I check them off it throws the, in the "to balance"

Note: I did backup a couple days ago...How can I restore?

RC_USER wrote:I have checked off all deposits except for the three errors for 3.18 each.
If I check them off it throws the, in the "to balance"

Note: I did backup a couple days ago...How can I restore?

If you reversed the errors, you should have corresponding 'checks' and 'deposits' ... its the way the system works, you should always have two entries for each reversal, the original and the reversal. I'm assuming that you did the reversal from the View Posted Transactions function, by selecting the 'error' and clicking the Reverse button.

As far as the backup, when you did the backup, what did you backup, the entire database ?? If so, you really can't restore that as someone may have updated Membership or Contributions, and you'd then overwrite those changes.

The backup should be taken immediately before making a change where you're not sure of the result.

Backup was a few days ago....positive no other changes were made to membership or contributions.
Thanks

And it was entire backup

RC_USER wrote:And it was entire backup

If there were no changes to anything else, they you can restore using the Powerchurch Backup/Restore facility to before those transactions were entered.

Backup/restore worked perfectly. Fixed my error. Everything balanced. Thanks again