EMAIL not working!

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KarinK22
Posts: 56
Joined: Wed May 19, 2010 5:01 pm

EMAIL not working!

Post by KarinK22 »

I'm trying to EMAIL some reports... an error message keeps coming up saying;

"The SMTP server reported an error code 530; 5.7.1 Client was not authenticated"


I've emailed in the past - so I know it's worked before.

NeilZ
Posts: 10577
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
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Re: EMAIL not working!

Post by NeilZ »

KarinK22 wrote:I'm trying to EMAIL some reports... an error message keeps coming up saying;

"The SMTP server reported an error code 530; 5.7.1 Client was not authenticated"


I've emailed in the past - so I know it's worked before.
How are you emailing the reports? Directly from Powerchurch ?? It sounds like the Email Setup needs to be revisited, as the SMTP server is either not getting a userid and/or password, or security is not setup properly.

Review this knowledgebase article for proper setup:

https://www.powerchurch.com/support/434 ... owerchurch
Neil Zampella

Using PC+ since 1999.

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