User Support Forum

HELP! Somehow a check is showing as "cleared" in the reconcile window (when I set parameter for "ALL DATA") and shows the amount of the check is $0.
Everywhere else I look, Posted Transactions, Vendor History, etc... the check shows as $576.
The check was not listed as cleared with the bank in June, it cleared on the July statement for $576.

Any thoughts as to how this may have happened and what to do to correct it?

THANKS!
Terry Fleming
Gateway Church Denair

Take a look at what accounts that transaction are debiting and crediting.

A $0 transaction on the check register and reconcile bank accounts screen means that the transaction is debiting AND crediting the checking account for the same amount.

AHH...

That's it, the debit side is debited from the 01-1110-054 "Repairs and Maint." ASSET account instead of the Repairs and Maint. EXPENSE acct.!

Will reverse the transaction and re-enter correctly.

THANK YOU!!