User Support Forum

I used the repeating transaction function and the items that I released appear twice when I try to reconcile, yet when I go to posted transactions, the items only appear once. I have posted everything to date. Any idea why this does this and how do I get them out of my reconciliation for the month?

FBCtroyPA wrote:I used the repeating transaction function and the items that I released appear twice when I try to reconcile, yet when I go to posted transactions, the items only appear once. I have posted everything to date. Any idea why this does this and how do I get them out of my reconciliation for the month?

The posted transactions only show one transaction, but you're seeing two when you reconcile? Have you tried to Reindex the database? Its found from the menu: Utilities -> Reindex, then select ALL FILES and click OK.

If that doesn't work, it sounds like the database was corrupted as there should not be two transactions under checks and other subtractions unless one is a replacement for a voided one.

Thanks for the suggestion, but unfortunately it didn't change anything. Still showing one entry in the posted transactions, but has a duplicate showing when I try to reconcile.

I found another set of transactions in my posted transactions report. Must be the way I used the repeating transactions function. Won't be using that again!!!

FBCtroyPA wrote:I found another set of transactions in my posted transactions report. Must be the way I used the repeating transactions function. Won't be using that again!!!

It normally works quite well. What are you using the repeating transactions for?

Check the dates on the transaction to see if they weren't released on different days. Just reverse the ones that are incorrect.

I'm assuming that this is the repeating transactions under Funds Accounting, not Accounts Payable.

In AP, I only release the ones I have received a regular bill or invoice like utilities, or monthly mission giving.

FBCtroyPA wrote:Thanks for the suggestion, but unfortunately it didn't change anything. Still showing one entry in the posted transactions, but has a duplicate showing when I try to reconcile.

And they're both under the Checks and other subtractions area of the reconcile?