HELP!!! Payroll

Fund Accounting, Accounts Payable, Accounts Receivable, Payroll

Moderators: Moderators, Tech Support

Post Reply
whfpc
Posts: 141
Joined: Tue Aug 15, 2017 11:32 am

HELP!!! Payroll

Post by whfpc »

I am starting to do payroll and just happened to look at my payroll information and all of my ss #'s routing and checking account numbers are filled with numbers and characters :( :cry:

Robin

NeilZ
Posts: 10557
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: HELP!!! Payroll

Post by NeilZ »

whfpc wrote:I am starting to do payroll and just happened to look at my payroll information and all of my ss #'s routing and checking account numbers are filled with numbers and characters :( :cry:

Robin
I'm assuming you're using V12 ?? You may want to call Powerchurch support directly, as it sounds like a file got corrupted in some way.
Neil Zampella

Using PC+ since 1999.

whfpc
Posts: 141
Joined: Tue Aug 15, 2017 11:32 am

Re: HELP!!! Payroll

Post by whfpc »

Sorry, it was 11.5 and yes! It was corrupt and PC helped me right off the ledge :)

Robin

NeilZ
Posts: 10557
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: HELP!!! Payroll

Post by NeilZ »

whfpc wrote:Sorry, it was 11.5 and yes! It was corrupt and PC helped me right off the ledge :)

Robin
Glad to hear, which is why I always recommend doing a weekly backup, and take backups after any changes. I have the system to automatically backup the database on a regular basis.

The instructions for doing are in this Powerchurch newsletter. They are for Windows 8, but work fine with Win10:

https://www.powerchurch.com/support/438 ... -fall-2014
Neil Zampella

Using PC+ since 1999.

Post Reply