Page 1 of 1
HELP!!! Payroll
Posted: Tue Dec 26, 2017 7:49 am
by whfpc
I am starting to do payroll and just happened to look at my payroll information and all of my ss #'s routing and checking account numbers are filled with numbers and characters
Robin
Re: HELP!!! Payroll
Posted: Tue Dec 26, 2017 8:15 am
by NeilZ
whfpc wrote:I am starting to do payroll and just happened to look at my payroll information and all of my ss #'s routing and checking account numbers are filled with numbers and characters
Robin
I'm assuming you're using V12 ?? You may want to call Powerchurch support directly, as it sounds like a file got corrupted in some way.
Re: HELP!!! Payroll
Posted: Tue Dec 26, 2017 11:54 am
by whfpc
Sorry, it was 11.5 and yes! It was corrupt and PC helped me right off the ledge
Robin
Re: HELP!!! Payroll
Posted: Tue Dec 26, 2017 5:23 pm
by NeilZ
whfpc wrote:Sorry, it was 11.5 and yes! It was corrupt and PC helped me right off the ledge
Robin
Glad to hear, which is why I always recommend doing a weekly backup, and take backups after any changes. I have the system to automatically backup the database on a regular basis.
The instructions for doing are in this Powerchurch newsletter. They are for Windows 8, but work fine with Win10:
https://www.powerchurch.com/support/438 ... -fall-2014