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W-2 Box 14 - Not showing all info

Posted: Tue Jan 23, 2018 5:17 pm
by christybeth
I have finished our W-2's for all of our employees and I'm using version 12 so I am trying to print them on plain paper. When I open the PDF, not everything that is listed in Box 14 is showing. However, it all fits on the W-2 within PowerChurch. I've tried deleting some spaces but it still does not all show in the saved PDF file or the printed W-2.

I am including House Allow(ance), Disability Ins(urance) and Cell Phone (Allowance) in Box 14. Is there a workaround for this? :wall: Thank you!

Christy

Re: W-2 Box 14 - Not showing all info

Posted: Tue Jan 23, 2018 6:35 pm
by christybeth
After many attempts I was finally able to shorten words and delete extra spacing to make everything fit. Is this going to be fixed for next year though?

It seems that what I'm seeing in PowerChurch as the W-2 should be what transfers over to PDF for reporting and for the employee. This needs to be fixed for future years and hopefully everyone is checking their W-2's very carefully to ensure that everything that they typed in the W-2 boxes in PowerChurch transfer over and is viewable. Please let me know if this will be fixed for next year. Thank you!

Re: W-2 Box 14 - Not showing all info

Posted: Wed Jan 24, 2018 9:18 am
by Zorak
Yes, we have written up the bug report and will get it fixed!