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Program Crashing..

Posted: Mon May 21, 2018 3:10 pm
by ngaham
Hi,
I am trying to print Payment Statements in the AR module from 05/19/2018-05/21/2018 and every time I do that it shows an error that says:

Program: FRM_ARPRNPS.FILLSELECT
LINE: 57
ERROR: 1581
MESSAGE: Field LASINV does not accept null values.

After I click OK the entire PowerChurch Program closes. I am running the newest Maintenance Release v12.

Re: Program Crashing..

Posted: Mon May 21, 2018 3:20 pm
by NeilZ
ngaham wrote:Hi,
I am trying to print Payment Statements in the AR module from 05/19/2018-05/21/2018 and every time I do that it shows an error that says:

Program: FRM_ARPRNPS.FILLSELECT
LINE: 57
ERROR: 1581
MESSAGE: Field LASINV does not accept null values.

After I click OK the entire PowerChurch Program closes. I am running the newest Maintenance Release v12.
It sounds like your database has some issues. I'm going to advise that first you do a REINDEX of the database from the Utilities menu. You have to make sure no one else is on the system when this runs.

It sounds like you have a corruption on a record for some reason as the error (field does not accept null values) reflects a database item that should not be 'null', that is no value assigned to it.

Sometimes a reindex fixes issues like this, but I'm not sure its going to work. That said, its worth a try. If you try again, and have the same issue, give Powerchurch a call directly as this may reflect a bug they don't know about.

Re: Program Crashing..

Posted: Mon May 21, 2018 3:22 pm
by ngaham
Just did the reindex and the issue is still present. I'll give them a call. Thanks Neil

Re: Program Crashing..

Posted: Tue May 22, 2018 9:24 am
by Zorak
I have written this up in a bug report. The developers will have a look!

Re: Program Crashing..

Posted: Sun May 27, 2018 5:11 pm
by ngaham
Any update on this? Just wondering if this is a bug or an issue with my system.

Re: Program Crashing..

Posted: Sun May 27, 2018 8:11 pm
by NeilZ
ngaham wrote:Any update on this? Just wondering if this is a bug or an issue with my system.
FWIW .. its a 3 day weekend, you won't get an answer until Tuesday at the earliest.

Re: Program Crashing..

Posted: Tue May 29, 2018 9:23 am
by Zorak
It's a bug and has been written up. You can subscribe to the Maintenance Release announcement e-mails at https://www.powerchurch.com/email or keep an eye out here in the forum in the MR announcement area.