User Support Forum

In a rush after processing payroll, I did not save a direct deposit file to send to the bank. I hit the button for Direct Deposit File to save it but was rushing out the door to a meeting and hit cancel (I think). Is there a way within PowerChurch to locate it or is the only solution to void the payroll and start over?? I tried modifying the payroll and went through each entry but still did not see the option to create a file. It is for 37 employees so I'm hoping you have a quick fix... Thank you for your assistance!

~Christy

christybeth wrote:In a rush after processing payroll, I did not save a direct deposit file to send to the bank. I hit the button for Direct Deposit File to save it but was rushing out the door to a meeting and hit cancel (I think). Is there a way within PowerChurch to locate it or is the only solution to void the payroll and start over?? I tried modifying the payroll and went through each entry but still did not see the option to create a file. It is for 37 employees so I'm hoping you have a quick fix... Thank you for your assistance!

~Christy

I don't believe there is an option to recreate the file, you'll probably have to void all the payroll, and run payroll again.

NeilZ wrote:

christybeth wrote:In a rush after processing payroll, I did not save a direct deposit file to send to the bank. I hit the button for Direct Deposit File to save it but was rushing out the door to a meeting and hit cancel (I think). Is there a way within PowerChurch to locate it or is the only solution to void the payroll and start over?? I tried modifying the payroll and went through each entry but still did not see the option to create a file. It is for 37 employees so I'm hoping you have a quick fix... Thank you for your assistance!

~Christy

I don't believe there is an option to recreate the file, you'll probably have to void all the payroll, and run payroll again.

Is there an easy way to void the whole thing or can I delete each of the unposted direct deposits for the 37 employees since it has not been posted?

christybeth wrote:

NeilZ wrote:

christybeth wrote:In a rush after processing payroll, I did not save a direct deposit file to send to the bank. I hit the button for Direct Deposit File to save it but was rushing out the door to a meeting and hit cancel (I think). Is there a way within PowerChurch to locate it or is the only solution to void the payroll and start over?? I tried modifying the payroll and went through each entry but still did not see the option to create a file. It is for 37 employees so I'm hoping you have a quick fix... Thank you for your assistance!

~Christy

I don't believe there is an option to recreate the file, you'll probably have to void all the payroll, and run payroll again.

Is there an easy way to void the whole thing or can I delete each of the unposted direct deposits for the 37 employees since it has not been posted?

First .. do a backup of the accounting files, this way you can revert back before any changes.

If this has not yet been posted in Payroll, and none of the employees show this last paycheck in their check history, then you *should* be able to delete the unposted payroll, then Run Payroll again.

I don't believe there is an option to recreate the file, you'll probably have to void all the payroll, and run payroll again.

Is there an easy way to void the whole thing or can I delete each of the unposted direct deposits for the 37 employees since it has not been posted?

First .. do a backup of the accounting files, this way you can revert back before any changes.

If this has not yet been posted in Payroll, and none of the employees show this last paycheck in their check history, then you *should* be able to delete the unposted payroll, then Run Payroll again.

Thank you for your help! I was able to delete all of the checks and start from scratch. Have a safe and fun 4th!

If this situation happens to a user again I did discover there is a way to reprocess the payroll to recreate the Direct Deposit file without having to either delete the unposted transactions or void the first set of paychecks if the transactions were posted. To do so, reprocess the payroll and proceed to the screen where you click the Direct Deposit button. Click the button to create the Direct Deposit file and then click the Close button. When you get the pop up saying that you have not printed payroll stubs click the No button. The system will cancel the payroll processing and not create any new unposted transactions.

Matt wrote:If this situation happens to a user again I did discover there is a way to reprocess the payroll to recreate the Direct Deposit file without having to either delete the unposted transactions or void the first set of paychecks if the transactions were posted. To do so, reprocess the payroll and proceed to the screen where you click the Direct Deposit button. Click the button to create the Direct Deposit file and then click the Close button. When you get the pop up saying that you have not printed payroll stubs click the No button. The system will cancel the payroll processing and not create any new unposted transactions.

Well, that's good to know.