User Support Forum

I have an employee who received a raise at the start of 2019. I am about to cut her first check of 2019 at the new rate, but PC is calculating it at her old rate. I have gone into her record and added the new pay rate under her "Salary History" (dated 01/01/2019) but I can't figure out why the check is coming out wrong. I processed a pay increase one time before, on a different employee, and it worked fine. I can't figure out why it isn't working this time around.

The salary history just logs that the person received a raise. You need to change the actual hourly amount on the Pay Items tab on the Maintain List of Employees screen. When you make that change, it will pop up and ask if you want to also save this in the Salary History.

That was it. Thank you.