void check has incorrect description

[pgarner127]

I noticed when we voiding printed checks the system put an incorrect description on the voided check. I cannot determined how and where the system pulled the description. Has anyone else experienced this issue?

[NeilZ]

I noticed when we voiding printed checks the system put an incorrect description on the voided check. I cannot determined how and where the system pulled the description. Has anyone else experienced this issue?

What do you mean 'incorrect description' ... what are you seeing , and what did you expect?

[pgarner127]

I noticed when we voiding printed checks the system put an incorrect description on the voided check. I cannot determined how and where the system pulled the description. Has anyone else experienced this issue?

What do you mean 'incorrect description' ... what are you seeing , and what did you expect?

For Example:

We went to accounts payable and entered a printed check. We needed to void the check, we selected "Void a Check" the description listed on the check to void is not correct. The vendor, check number, amount, type and date are correct however the description is not.

[NeilZ]

I noticed when we voiding printed checks the system put an incorrect description on the voided check. I cannot determined how and where the system pulled the description. Has anyone else experienced this issue?

What do you mean 'incorrect description' ... what are you seeing , and what did you expect?

For Example:

We went to accounts payable and entered a printed check. We needed to void the check, we selected "Void a Check" the description listed on the check to void is not correct. The vendor, check number, amount, type and date are correct however the description is not.

Try doing a REINDEX from the Utilities menu, then try again. I would first look at the check as posted under the View Posted Transactions file. The system will only use the description from the existing check. Could you give me an example of what you expect, and what you're ACTUALLY seeing as the description?