User Support Forum

Neil, I prepared an electronic payment for $3505 with our bank to pay out two weeks later. I found an error before it posted from the bank and voided the transaction in the bank account. No problem. I then voided the check in PowerChurch. Now when I try to reconcile the statement I can't find the check entry in View Posted Transactions. The void is there, but not the check. They both appear on the AP Selected Paid Items report. I've checked the posting dates, entry dates and everything darned thing I can think of. I did a re-index to no avail. Any ideas? Thanks.

I gave you bad info. Both transactions DO appear on the Transaction list. In any case, I figured it out, I think. I set up the bank check to payout on March 30th, as well as the check transaction in the AP module. I canceled the check before it hit PC and somehow PC didn't like that. I voided the transaction and now everything seems to be OK. The statement balances and the PC records look OK.