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lost reports after indexing
Posted: Tue Sep 15, 2020 12:29 pm
by Charlene
I recently did a reindex after speaking with technical support to fix a corrupted database. Now I'm trying to find information in a report that I used alot which is the Vendor activity summary report. No information is showing up except for any checks written since I reindexed.
Does reindexing lose all that information for me? And if so how do I get it back?
Re: lost reports after indexing
Posted: Tue Sep 15, 2020 2:31 pm
by Zorak
You said you reindexed to fix a corrupted database. That would be where the information was lost. The corrupt database part.
Do you have a backup made prior to the problem? If so, you can restore that backup to recover the information.
Re: lost reports after indexing
Posted: Wed Sep 16, 2020 1:20 pm
by Charlene
Thank you. If I restore the back up from prior to the reindexing would that not also restore my corrupted database problem?
Re: lost reports after indexing
Posted: Wed Sep 16, 2020 3:39 pm
by Zorak
If the backup was created after the data corruption occurred, then yes, restoring the backup would bring back the corrupted data files.