User Support Forum

When I go to "Maintain Item Descriptions", there are two at the top of the list that are 0. They don't have any information in the modify item description screen, and whenever a paycheck is printed, they show up on reports as 0 Check Amt.

Is this a system variable that is there by default and is used to hold the value of the net amount the check is written for?

Also, is there a reason I have TWO of these in my Item Description list or is one of them in error. I tried to delete one of them on a duplicate copy of PowerChurch I have as a "test machine", but of course it wouldn't let me saying that there was posted data for this item. If there should NOT be two of them, will having two of them cause me problems?

You'll need to call support. Somehow you have got 2 blank record added to PrDesc. Tech support will have to walk you the database manager to delete them. Is this a new thing, or have they been there a while?

Internally the program uses an item number of 0 to store the net check amount in PrPaid. That is why you are seeing that and it won't let you delete them becase there are paid items for item 0 as well. Item 0 is an internally defined number and you shold not see it in the maintain item descriptions screen.

jeff, I honestly don't know how long they have been there. I'll go back and get an OLD backup from during 2005 to see if it was showing up then. I'll call Tech Support, but basically you are saying that I should NOT see ANY PR desc for 0 in my list, right?

If you go into mantain item description in payroll, you should not see an item 0 there. If you run a selected payroll data report, you will see an item 0 thought, on that report, item 0 is the amount the payroll check was printed for.

thanks! that's what I thought. I'll call Tech Support and have them walk me through the procedure of correcting this.