User Support Forum

I'm getting this error when trying to file my 1099's electronically.

Import error, please contact support. (The field 'Form1099MISC_AcctNumber' is not on the form 'Form1099NEC'.)

I have left the individual account numbers blank and also tried to put in individual account numbers for each different 1099 but that didn't fix the upload transmission error either way.

Thanks for the help!

Daniel

So after playing around with all the input fields I found out what is causing the error.

PC is automatically inputting our church phone number below our church address, if you don't remove the text below the address on the left hand column that PC is auto-filling in you will get a transmittal error.

Take a look under File > Preferences > System Setup Options. It sounds like you might have the phone number entered in the last address field, rather than the specified phone number field.