User Support Forum

I had a member who gave an offering. We recorded his donation in contribution, check #, amount, etc.
The check was returned as insufficient funds.
What is proper way to fix.
Can i go back to contributions and remove that donation??

Thanks for help.

raylaurenza wrote: ↑

Thu Aug 26, 2021 2:18 pm

I had a member who gave an offering. We recorded his donation in contribution, check #, amount, etc.
The check was returned as insufficient funds.
What is proper way to fix.
Can i go back to contributions and remove that donation??

Thanks for help.

I'm going to assume you're using v12.x:
Go into Contributions, post the existing contributions if you've verified the deposit with the bank.
Then find his records, reverse the contribution, then post to Funds Accounting.

The system will adjust all the contribution records, as well as update the proper accounts (income, checking, etc)

You're going to then have to enter an invoice to cover any NSF expense the bank charges you.