User Support Forum

I currently have 6 checks that were issued to an individual and a health care provider, this individual has returned these checks which I need to void and we will leave the funds sitting in the account until she submits medical bills. My question is do I just void the check and it the funds will be automatically credited to the account of which they were pulled off of? ANd then would I go into the bank reconciliation and mark those checks as cleared or what??

Thank you!!

jfoster182 wrote:I currently have 6 checks that were issued to an individual and a health care provider, this individual has returned these checks which I need to void and we will leave the funds sitting in the account until she submits medical bills. My question is do I just void the check and it the funds will be automatically credited to the account of which they were pulled off of? ANd then would I go into the bank reconciliation and mark those checks as cleared or what??

Thank you!!

When you void the check from withing PC+, the system will create the reversing transactions to credit the proper account.

At reconciliation, you just clear the check, which will show up like this 9999-VOID (where 9999 is your check number)

jfoster182 wrote:I currently have 6 checks that were issued to an individual and a health care provider, this individual has returned these checks which I need to void and we will leave the funds sitting in the account until she submits medical bills. My question is do I just void the check and it the funds will be automatically credited to the account of which they were pulled off of? ANd then would I go into the bank reconciliation and mark those checks as cleared or what??

Thank you!!

When you void the check from within PC+, the system will create the reversing transactions to credit the proper account.

At reconciliation, you just clear the check, which will show up like this 9999-VOID (where 9999 is your check number)