RE-INSTALLATION OF DELETED DATA
Posted: Tue Apr 25, 2023 5:18 pm
At FBC Oak Ridge, PCP is installed on a single host computer with drive-mapped connections via Ethernet to other office computers. The host is protected by Acronis Cyber Protect Home Office, which now provides both automatic backup and internet security functions.
A recent sequence of failures included power loss to the UPS serving the host, which had an undetected dead battery and could have interrupted an Acronis and/or Windows update. The host machine was locked up and ultimately required a Windows Reset to resume normal operation.
Although Reset is supposed to remove applications while leaving files intact, we saw significant deviations. PCP survived and remained operational. No issues were found for a few weeks until we went back to look at some earlier data and discovered it wasn’t there! Several full system backups were performed with Acronis while trying to sort out the situation.
To see actual views of the system at various times, we set up an idle computer as a “dummy” host and simulated rebuilding by loading the backups in a sequence. The “best” backup that we found contained all the correct data except for the interval 12/30/22 to 2/08/23. We have that data also, but it appears on a backup that is missing everything after 2/28/23.
We have extracted various reports for contributions and fund accounting and resigned to manually restoring the appropriate PCP entries. We have all the versions of the data files in their native form, as created by the program.
Question (finally!): Does anyone have or know about an editorial process that would enable combining our two sets of data files to restore the correct and complete set for our system?
A recent sequence of failures included power loss to the UPS serving the host, which had an undetected dead battery and could have interrupted an Acronis and/or Windows update. The host machine was locked up and ultimately required a Windows Reset to resume normal operation.
Although Reset is supposed to remove applications while leaving files intact, we saw significant deviations. PCP survived and remained operational. No issues were found for a few weeks until we went back to look at some earlier data and discovered it wasn’t there! Several full system backups were performed with Acronis while trying to sort out the situation.
To see actual views of the system at various times, we set up an idle computer as a “dummy” host and simulated rebuilding by loading the backups in a sequence. The “best” backup that we found contained all the correct data except for the interval 12/30/22 to 2/08/23. We have that data also, but it appears on a backup that is missing everything after 2/28/23.
We have extracted various reports for contributions and fund accounting and resigned to manually restoring the appropriate PCP entries. We have all the versions of the data files in their native form, as created by the program.
Question (finally!): Does anyone have or know about an editorial process that would enable combining our two sets of data files to restore the correct and complete set for our system?