User Support Forum

We are using version 10 and running on XP. Our secretary processed some computer generated checks in mid-August and when I went to do the accounting for the month they were not listed in A/P. I thought perhaps they had been posted, although the secretary does not normally do this, but I cannot find a trace of them in the Fund Accounting module.

I checked to verify that no one had done a data restore that could have eliminated the information. I have also attempted to insure that this is not a problem with dates, although I may be missing something here. We have copies of the check stubs and the dates are correct on them.

There were other checks processed in the last few days of August that show correctly in Accounts Payable.

Can anyone shed any light on what happened to this data?

Check the View Accounting Audit Log in Fund Accounting on and around these dates to see what kinds of log entries were recorded. It's possible the transactions were deleted from A/P after the checks were cut. If they were deleted there will be an entry in the Audit Log.

Another thing you can do is run the Selected Paid Items report in A/P. When running the report put in a range that includes the check numbers and dates on the check stubs you have. Then see if the checks show up on the report.

A third thing to check is the vendor history in Accounts Payable for the vendors the checks were written to.

Finally, run the unposted items report in A/P. It's possible the "Post Now" indicator on the checks was set to "No" and so the checks are still sitting in A/P waiting to be posted.