User Support Forum

I just printed computer generated checks for my invoices but my two checks stuck together in the printer and now all of my invoices are posted to incorrect check numbers. I am using V9. I would rather not void these if I do not have to...please help.

Are the checks still unposted in accounts payable? If they are, just go to maintain computer generated checks and change the check numbers to match the actual check it was printed on.

No, I did not post them because I was hoping to find a way to fix the problem. Thank you so much: it worked beautifully. Good to know in the future too! Thanks again.

If you have a skipped check you can either use it as a manual check - or if it's not good you should record it as a VOID check. You probably don't want a "hole" in the check numbers...

I just went ahead and used the two that fed through wrong the next time I printed (which was only a day apart), but I agree whole heartedly and thank you for your reply.

Regarding the voided check though, is there a way to do this when you have not posted a check but the check are unable to print due to misc. error? I have two checks from the box that I can not use but like you said, I do not want a gap in my number system. I'd appreciate any advice.
Thanks,

Lynn L.