User Support Forum

Hello,

We are using Powerchurch Plus online 14.4.

A check was cleared in our bank and reconciliation was completed. However, accounts payable was able to void this check after recon.

How will powerchurch allowed to void the already cleared check? Do we have to set any prompt or control to avoid this in future?

The way it was done was
-Accounting Tab
-A/P
-VOID a check
-Entered check number
-confirm check to be voided
-Then posted the transaction in the Fund accounting report

Please help.

Thanks in advance.

Yprashanthi wrote: ↑

Thu Mar 07, 2024 11:48 pm

Hello,

We are using Powerchurch Plus online 14.4.

A check was cleared in our bank and reconciliation was completed. However, accounts payable was able to void this check after recon.

How will powerchurch allowed to void the already cleared check? Do we have to set any prompt or control to avoid this in future?

The way it was done was
-Accounting Tab
-A/P
-VOID a check
-Entered check number
-confirm check to be voided
-Then posted the transaction in the Fund accounting report

Please help.

Thanks in advance.

The system will not prevent you from doing that as the system figures you know what you are doing. If someone voided a check it could be for a very good reason. Often it is found after the check cleared the bank, and was reconciled, that the wrong expense account was selected. You can then void and correct that check by 'reissuing' as a manual check.

In fact, all checks should be voided from the function in which was created (IE: Payroll, AP) as those functions have separate databases that need to be kept in sync. You should never void checks from Funds Accounting unless the check was created there, which is never a good idea.