User Support Forum

Posted: **Fri Mar 22, 2024 8:17 pm**

Something strange showed up in our "modify unposted transactions".
A contribution with no posting month, no posting date, nothing but the account number, account name, line description, and amounts in the Debit and Credit columns.

Stranger thing is the line description has a date of January 4, 2004 in it.

Our treasurer says he has no clue what it is.

I can't delete it. How do I do that?

I'd like to attach a photo of the strange transaction but I can't figure out how.

Posted: **Sun Mar 24, 2024 10:01 am**

Church Secretary wrote: ↑
Fri Mar 22, 2024 8:17 pm
Something strange showed up in our "modify unposted transactions".
A contribution with no posting month, no posting date, nothing but the account number, account name, line description, and amounts in the Debit and Credit columns.

Stranger thing is the line description has a date of January 4, 2004 in it.

Our treasurer says he has no clue what it is.

I can't delete it. How do I do that?

I'd like to attach a photo of the strange transaction but I can't figure out how.

Before you do ANYTHING, perform a REINDEX of the database using the function under the Utilities menu. Then see if that transaction is still there.

Posted: **Thu May 02, 2024 11:02 am**

I did Reindex.
It's still there.

Posted: **Sat May 04, 2024 2:25 pm**

Church Secretary wrote: ↑
Thu May 02, 2024 11:02 am
I did Reindex.
It's still there.

You may need to call Powerchurch directly as it sounds like the database may have gotten corrupted.

Posted: **Sun May 05, 2024 3:05 pm**

Thank You for your input.

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