Checks Printing Twice

[jeffkoke]

I was asked to post this question, so please understand that I got this second hand....

With that stated, is there a way that PowerChurch could double print checks? Here's what I was told happened:
- The finance pastor queued and printed three checks. She printed them to her local printer
- Later the same day, the secretary queued up and printed another check. When she prepared to print, PowerChurch indicated that there were a total of four checks to print. She dutifully put four blank checks into her local printer and printed them.

After they printed, it was discovered that the first three checks had already been printed by the finance pastor at her local printer. So, we had two sets of three checks and one copy of the last check.

Any ideas how this could have happened?

This is a networked environment. Both computers are running XP Pro each with a local printer. The server is running FreeBSD with Samba providing file sharing services.

AdvanceThanks,
Jeff

[Zoe]

The only way that those would have printed again would be if they were entered as an invoice again or if the first set of three checks was deleted from Maintain Computer Generated Checks. If the first set was deleted, then the existing invoices for them would show as still needing to print and would come up the next time someone printed checks. But they wouldn't have processed twice so your balances should be okay in AP and FA. If the invoices were entered twice, then you would need to void out one set of the posted checks.